Cancellation Policy

Understanding Your Order Process

Before Processing

We process orders quickly to ensure fast delivery. Orders may be cancelled ONLY before printing or packaging begins.

Action Required: If you need to cancel, please contact us immediately on WhatsApp with your order ID.

After Processing

Once the production journey starts, we cannot turn back:

  • Once printing, packaging, or dispatch has started, cancellation is not allowed.
  • As our products are made-to-order, we cannot stop the process once resources have been allocated.

Customized Orders

No Cancellation: Customized or made-to-order posters cannot be cancelled under any circumstances once confirmed.

Since these are unique pieces created specifically for you, they cannot be resold to anyone else.

Customer-Initiated Refusal

We expect our customers to honor their orders:

  • Refusing delivery without a valid reason will not qualify for cancellation or refund.
  • In case of repeated refusals, Poster Man reserves the right to block the user from future purchases.